DIGITAL LIBRARY
ASSESSING STAKEHOLDERS’ ROLES WITHIN SOCIAL MARKETING STRATEGIES: PRIORITIZING THEIR INFLUENCE AND INTEREST LEVELS TOWARDS THE ADOPTION OF SUSTAINABLE FOOD OPTIONS IN HIGHER EDUCATION
1 IPAM / CETRAD / UNIDCOM (PORTUGAL)
2 Instituto Politécnico de Lisboa, H&TRC - Health & Technology Research Center; ESTESL - Escola Superior de Tecnologia da Saúde (PORTUGAL)
3 ISCTE, Instituto Universitário de Lisboa (PORTUGAL)
4 Universidade do Porto, GreenUPorto - Sustainable Agrifood Production Research Centre / Inov4Agro, Faculdade de Ciências da Nutrição e Alimentação (PORTUGAL)
5 GreenUPorto—Sustainable Agrifood Production Research Centre/Inov4Agro; Faculdade de Ciências da Nutrição e Alimentação, Universidade do Porto (PORTUGAL)
About this paper:
Appears in: EDULEARN24 Proceedings
Publication year: 2024
Pages: 9830-9834
ISBN: 978-84-09-62938-1
ISSN: 2340-1117
doi: 10.21125/edulearn.2024.2369
Conference name: 16th International Conference on Education and New Learning Technologies
Dates: 1-3 July, 2024
Location: Palma, Spain
Abstract:
This paper reports on some preliminary findings derived from a European research project, including Portugal, Croatia and Turkey, aimed at implementing a social marketing strategy towards more sustainable food offers, in public higher education institutions (HEIs). The main product of such strategy, akin to the social marketing framework, is the adoption of the Mediterranean diet in public canteens, given its clear association with healthier food intakes and recent positioning as a strategic element in achieving Sustainable Development Goals, specifically SDG2 (Zero Hunger), SDG3 (Good Health and Well-being), and SDG12 (Responsible Consumption and Production). The implementation of a social marketing strategy starts with the design of a stakeholders’ priority matrix that enables the precise identification of key stakeholders, given that their levels of influence and sometimes their conflicting interests and concerns, are quite different.

Based on a qualitative approach, this paper reports on findings retrieved from ten interviews with various stakeholders from the Portuguese context, namely, student federations, food service providers and HEIs social services. The research goals are: firstly, to ascertain pivotal stakeholders and explore their perceptions and opinions regarding stakeholders’ influence in the incorporation of the Mediterranean diet in university canteens, and secondly to design a priority matrix to identify key stakeholders and their levels of interest and influence. Results have allowed to reflect upon the different perceptions of the stakeholders interviewed, attributable to their different roles and concerns regarding the food offers in public HEIs canteens. Despite focusing on initial findings, this paper highlights the value of designing a stakeholder priority matrix in the strategic formulation of a social marketing strategy aimed at changing eating habits in higher education, towards healthier options as the Mediterranean diet.
Keywords:
Sustainable food options, social marketing, priority matrix¸ Higher education institutions.