Abstract:

Higher Education Institutions make greater efforts to form a tutorial system able to contribute to the solution of some of the problems that constantly affect them, so tutorials have been incorporated as a central concept in the last programs of higher education, seeking to ensure their integration into the university culture.

Since the change of the curriculum from a rigid model to an Integral and Flexible Educational Model (MEIF) at the University of Veracruz, the tutoring program was initiated for students, as an academic work strategy, in order to give a punctual and effective follow-up to their school curriculum, as well as intervening in those situations where they require special support, to improve the terminal efficiency levels of their degree.

Therefore, it is important to know the perception among the students about the efficiency and support provided by this program to obtain their university degree.

Objective:
The objective of the present study is to know the opinion of the students about the support and follow-up that the tutors give them to make the best academic decisions during their stay in the University, in order to evaluate the importance of this program as a support strategy to complete their school curriculum in the expected time frames.

Development:
For the development of the work, a quantitative methodology was used, which allowed the analysis of the results obtained from a survey applied to students of the Faculty of Accounting in the University of Veracruz, Mexico. The results are mainly based on students´ opinions about the tutoring program and the support that the academic tutor represents during their school curriculum.

Conclusion:
The results show that students accept and feel supported when receiving the guidance of their tutors, considering also that for them it would be hard to decide the educational experiences to study, because although some curriculum show very clearly which educational experiences are required, the choice of others needs the guidance of the tutor to have a better use of the knowledge (theoretical, heuristic and axiological) that make up the educational experiences. They also think that some important aspects that are reinforced in the tutorials, are the strengthening of their attitudes and values, as well as the great support they receive in special situations such as problems with some educational experiences, personal situations in their social and family environment and mainly to achieve the assurance of a successful trajectory.

Keywords:

Higher Education Institutions, tutorial system, MEIF, students, school curriculum, support.