About this paper

Appears in:
Pages: 3717-3723
Publication year: 2011
ISBN: 978-84-615-3324-4
ISSN: 2340-1095

Conference name: 4th International Conference of Education, Research and Innovation
Dates: 14-16 November, 2011
Location: Madrid, Spain

DEVELOPING ICT STRATEGIC PLAN: CASE STUDY OF SPORT UNIVERSITY OF TIRANA, ALBANIA

M. Galushi, A. Lile

Sport University of Tirana (ALBANIA)
This work was focused on establishing a ICT governance model for strategic planning, development, decision making, resource allocation and funding. The goal was to develop a framework that will address the needs of managing ICT in Sport University of Tirana. The main instruments used in this study were: 1) surveys (questionnaire using 5 point Likert scales) were conducted involving 95 staff members and 264 students, 2) focus groups (administration council, library, secretary, senate, students representatives), 3) interviews with staff and students that actively participated in TEMPUS Bolalba and TEMPUS Balkansport projects. By investigating the benefits and limitations of the ICT strategy, we were able to develop continual service improvement plans to ensure the IT infrastructure adequately supported user needs. Information technology management plan has been improved as an annual process with quarterly checkpoints, in order to tune planning methodologies as well as make corrections. The success of the implementation and integration of information systems remains a critical issue since systems such as Digital Library, Student Information System and Learning Management System are not yet fully evaluated. The case study concluded that ICT strategy has to migrate from small or medium ICT solutions to centralized service oriented solutions. Findings of this case study were useful to the Sport University administration board, providing guidelines to effectively implement and manage ICT strategies.
@InProceedings{GALUSHI2011DEV,
author = {Galushi, M. and Lile, A.},
title = {DEVELOPING ICT STRATEGIC PLAN: CASE STUDY OF SPORT UNIVERSITY OF TIRANA, ALBANIA},
series = {4th International Conference of Education, Research and Innovation},
booktitle = {ICERI2011 Proceedings},
isbn = {978-84-615-3324-4},
issn = {2340-1095},
publisher = {IATED},
location = {Madrid, Spain},
month = {14-16 November, 2011},
year = {2011},
pages = {3717-3723}}
TY - CONF
AU - M. Galushi AU - A. Lile
TI - DEVELOPING ICT STRATEGIC PLAN: CASE STUDY OF SPORT UNIVERSITY OF TIRANA, ALBANIA
SN - 978-84-615-3324-4/2340-1095
PY - 2011
Y1 - 14-16 November, 2011
CI - Madrid, Spain
JO - 4th International Conference of Education, Research and Innovation
JA - ICERI2011 Proceedings
SP - 3717
EP - 3723
ER -
M. Galushi, A. Lile (2011) DEVELOPING ICT STRATEGIC PLAN: CASE STUDY OF SPORT UNIVERSITY OF TIRANA, ALBANIA, ICERI2011 Proceedings, pp. 3717-3723.
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