Abstract:

The international context shows that the incorporation of Information, Communication and Collaboration Technologies (ICCT) to higher education institutions (HEI) it has been widespread and diverse in its components, processes and outcomes. It is also evident, particularly in public institutions of less develop countries, that in the initiatives to incorporate ICCT has dominated the dispersion of efforts, lack of vision and strategic planning, that properly assume the complexity of the processes in its main aspects such as technology, educational model, change management, regulation and financing.

This paper proposes the development of a comprehensive technology, education and institutional change management strategy to incorporate ICCT in educational processes within HEI. Particularly, those institutions that were born organizational structured as face-to-face system, and now are trying to diversify to other modalities introducing blended or online learning experience to their students to improve their traditional programs, without the creation of a parallel Virtual University. It is presented a brief contextualization of the characteristics that describe knowledge societies, the role-played by ICCT in their development, some examples of solutions adopted from public and private Universities to incorporate ICCT in their educational processes, and finally the Autonomous University of Baja California (UABC) as a study case.

Keywords:

Organizational change, ITC on learning, Traditional/Virtual University.