About this paper

Appears in:
Pages: 3912-3919
Publication year: 2013
ISBN: 978-84-616-3847-5
ISSN: 2340-1095

Conference name: 6th International Conference of Education, Research and Innovation
Dates: 18-20 November, 2013
Location: Seville, Spain

ARE YOU CONTROLLING YOUR E-MAIL? OR IS YOUR E-MAIL CONTROLLING YOU?

J.P. Eldridge

Eastern Mediterranean University (CYPRUS)
As we all know, communications have and are going through a global revolution. It is just over 40 years since the first ‘e-mail’ was sent; now, it is estimated that corporate e-mail traffic amounts to some 86 billion e-mails per year. This has changed the entire way we work, with estimates again suggesting that around 28% of corporate time is now spent on e-mail, and that an average corporate user may be sending and receiving over 100 e-mails a day. Since e-mail is used both socially and professionally conventions and expectations regarding e-mail use have become somewhat blurred, and most users will report cases of frustration, upset, time-wasting and miscommunication through the medium. An understanding of e-mail behavior, and the development of e-mail skills would therefore seem to be essential for organizations, and a key component of educational programmes, including second language teaching programmes. This presentation therefore focuses on e-mail waste, e-mail quality, and e-mail education from both a business and a linguistic perspective.
@InProceedings{ELDRIDGE2013ARE,
author = {Eldridge, J.P.},
title = {ARE YOU CONTROLLING YOUR E-MAIL? OR IS YOUR E-MAIL CONTROLLING YOU?},
series = {6th International Conference of Education, Research and Innovation},
booktitle = {ICERI2013 Proceedings},
isbn = {978-84-616-3847-5},
issn = {2340-1095},
publisher = {IATED},
location = {Seville, Spain},
month = {18-20 November, 2013},
year = {2013},
pages = {3912-3919}}
TY - CONF
AU - J.P. Eldridge
TI - ARE YOU CONTROLLING YOUR E-MAIL? OR IS YOUR E-MAIL CONTROLLING YOU?
SN - 978-84-616-3847-5/2340-1095
PY - 2013
Y1 - 18-20 November, 2013
CI - Seville, Spain
JO - 6th International Conference of Education, Research and Innovation
JA - ICERI2013 Proceedings
SP - 3912
EP - 3919
ER -
J.P. Eldridge (2013) ARE YOU CONTROLLING YOUR E-MAIL? OR IS YOUR E-MAIL CONTROLLING YOU?, ICERI2013 Proceedings, pp. 3912-3919.
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