DIGITAL LIBRARY
DIGITAL CHANGE AND THE “TRUST DEFICIT”: ETHICAL AND PEDAGOGICAL IMPLICATIONS – FIRST RESULTS OF THE GERMAN RESEARCH PROJECT DIGITALDIALOG21
Ludwigsburg University of Education (GERMANY)
About this paper:
Appears in: INTED2020 Proceedings
Publication year: 2020
Pages: 3043-3051
ISBN: 978-84-09-17939-8
ISSN: 2340-1079
doi: 10.21125/inted.2020.0894
Conference name: 14th International Technology, Education and Development Conference
Dates: 2-4 March, 2020
Location: Valencia, Spain
Abstract:
Digital change is one of the most critical factors influencing social change in most societies. The Digital Evaluation Index 2017 (Chakravorti & Chaturvedi, 2017) showed based on 60 national economies that almost no digitally indifferent societies exist anymore. However, different speeds of development and, above all, different attitudes towards the challenges and opportunities of digitization can be observed. Primarily industrially, highly developed nations are also digitally highly developed. However, a "trust deficit" is prevalent in those nations as well; that is, there is a rather reserved attitude on the side of policymakers and the population towards digital development. This "trust deficit" points to a changing attitude towards media and thus towards social change as a whole.

According to the mediatization theory (Krotz, 2009), "digitization" can be understood as a factor of social change brought about by media-technical progress. This media-driven change is pedagogically and ethically relevant. Digitization does not only influence the ways we engage with one another (online vs. offline) but, more importantly, seems to influence the attitudes and feelings we have towards engaging with one another and also the attitudes and feelings towards how we engage with one another. Phenomena like cyberbullying, hate speech, digital addiction are examples of behaviors that are (seemingly) made possible through digitization. These negative examples might be considered to show the downsides of digitization, though, at the same time, the way these examples are portrayed generates a fear-based attitude around digitization that contributes to the "trust deficit."

German teachers – as several international studies, especially the ICILS studies (cf. Fraillon et al. 2014; Fraillon et al. 2019), have shown – are rather critical and restorative media users. Research shows that ethically sound knowledge and easy use tools for reviewing and normatively evaluating media offerings and practices can have a positive impact on educational institutions (Marci-Boehncke & Vogel 2018). The interdisciplinary German research project DigitalDialog21 aims to contribute to a comprehensive evaluation of current and future technologies, practices, and ways of thinking of digital change. The task of an ethical reconstruction of the "trust deficit" is to make the attitudes of the population accessible and processable via a digital assessment of ethics (Rath, 2003). This task will set the theoretical framework for comprehensive digital literacy. One pedagogical goal of the project is to develop practical tools that help to arrive at a concrete, well-founded evaluation of digital offers at the individual level.
Keywords:
Digital literacy, digital ethics, digitization, mediatization, trust deficit.