Abstract:

How knowledge is created and shared was well described by the four stages of SECI model (socialization, externalization, combination, and internalization) and Ba, a “black box” through which knowledge in interpreted (shared platform such as office, time, and context). Creating and sharing knowledge in cross-sectoral cooperation can be analysed through the same model; nevertheless, developing Ba in this case is rather demanding. According to the literature, the success or failure of cross-sectoral networks is based on four main factors (past experience, partners’ attitudes, possibility to control, and the rate of differences), which influence Ba in many ways.

This article discusses how knowledge is (not) created and shared among team members in one particular cross-sectoral project. First, it shortly introduces the project and shows how the needs of organisations from public sector, non-profit sector, and universities shaped the project design, goals, and methodology. Afterwards, the project is analysed via the perspectives of:
a) the four factors which influence the success or failure of cross-sectoral networks,
b) shared context BA, and
c) the four stages of SECI model.

In this case, the strongest aspect enabling mutual cooperation, learning, and performance was partners’ attitudes, especially the commitment of non-profit subjects to the project topic. On the other hand, the great weaknesses which endangered results were connected to the lack of control over what was happening during the project and the lack of shared context. As students were included in the project team, the discrepancies between generations seemed to be of importance too. The case underlines especially the importance of socialization, the stage of SECI model which is the most sensitive to face-to-face contact, common activities, and shared context.

Keywords:

Knowledge, SECI model, Ba, cross-sectoral cooperation, triple helix.