Abstract:

Introduction:
The introduction and widespread use of ICT in the health systems of developed countries, has implications for different actors in the health-disease process and the process of providing care to the community. This context must be considered from the perspective of patients, from the perspective of health professionals and, also from the perspective of health organizations.
Nowadays, when the majority of developed countries had incorporated Information and Communication Technology (ICT) in their care processes, a new perspective on managing information and enabling the use of data for health research to improve patient care it is opening. In this new care setting, health professionals, and particularly nurses, have a key role, raising the need for specific education and training to be able to respond to this new scenario. It involves a process of adaptation for the professionals. At the same time, the incorporation and implementation of ICT in the health sector, involves a process of adaptation for the patients or users and for the health institutions.

Study:
The main objective of this study is to analyze how the introduction and widespread use of ICT in health systems affects the protagonists of health care delivery process to the community. From our point of view, this should be analyzed from the perspective of patients, from the perspective of health professionals and also from the perspective of health organizations.
In our case we have considered the impact of the implementation of ICT devices in health institutions from three views:

- Nurses’ Perspective.
- Patients’ Perspective.
- Health Systems’ Perspective.

To perform this study a search and analysis of literature has been conducted. The study was carried out to identify the different perspectives regarded to the introduction and widespread use of ICT in health systems.
The results of the search and the analysis of the literature show that there are knowledge gaps.
Those gaps can affect the implementation of ICT in health scenarios.
This process is relatively early, but there are many voices that recommend to evaluate and to consider these views as they are a key element in ensuring the success of this complex process.

Keywords:

Nursing, implementation, health system, information and communication technology.