DIGITAL LIBRARY
IMPROVEMENT OF COMMUNICATION SKILLS THROUGH THE SIMULATION OF FDP COMMISSION
University of Cádiz (SPAIN)
About this paper:
Appears in: INTED2020 Proceedings
Publication year: 2020
Pages: 2206-2209
ISBN: 978-84-09-17939-8
ISSN: 2340-1079
doi: 10.21125/inted.2020.0678
Conference name: 14th International Technology, Education and Development Conference
Dates: 2-4 March, 2020
Location: Valencia, Spain
Abstract:
European universities have developed major transformations in the transmission of knowledge to their students. From this perspective, university professors have passed from transmitting knowledge to a teaching where students must acquire a set of competencies throughout their university education. Therefore, in the final degree project (FDP), students must show different competencies such as creativity, conflict resolution, communication skills, work capacity, among others. Although there are subjects that facilitate the acquisition of these skills in each of the university degrees, students find great limitations when facing the FDP individually. Despite the efforts of teachers to support students in the moments before the development and preparation of the presentation, it is especially complex to face that moment before the FDP commission.

Based on these premises, this project is developed in the Human Resources Management II subject in order to improve students' communication skills through simulations of FDP courts. This subject is included in the fourth year of the Degree in Business Administration and Management that offers students the policies that lead companies to manage their staff. In the theoretical classes, the teaching staff wants the classes to be dynamic, contributing, in each of the subjects, cases to discuss the management of the personnel that should be given in each of them. Also, in the practical classes, they are organized by working groups, where the students solve different cases on which they must debate and solve. In these practical classes is where students should display a greater set of communication skills. In order to develop the fundamental proposal of this project, three basic objectives are proposed:
1) develop sufficient capacities for the defense of the FDP;
2) effectively use ICT for the design of the FDP presentation; and
3) evaluate the competencies of peers with a critical ability.

From the results obtained, the students seem to improve and improve the level of skills (cognitive skills, methodological capacity, technological skills, linguistic and communication skills, interpersonal skills, systemic / integrative skills).

As will be shown in the development of this project, the teaching team observed that students during the evaluation of competences worked more integrative and efficiently. The students demanded more when verifying that they were being evaluated in their profile of competences. In addition, there were improvements between one exhibition and another, in relation to knowledge, skills and competencies.

In this sense, highlight the ICTs used for each of the exhibitions trying to surprise the teaching team and their peers in the proper use of them.
Keywords:
Knowledge, skills, competences, Final Degree Project, skills assessment, skills development.