DIGITALIMPLEMENTATION OF KNOWLEDGE MANAGEMENT IN A HIGHER EDUCATION INSTITUTION TO IMPROVE THE INTERNAL QUALITY OF EDUCATION
Daugavpils University (LATVIA)
About this paper:
Appears in: ICERI2019 Proceedings
Publication year: 2019
Pages: 2850-2857
ISBN: 978-84-09-14755-7
ISSN: 2340-1095
doi: 10.21125/iceri.2019.0729
Publication year: 2019
Pages: 2850-2857
ISBN: 978-84-09-14755-7
ISSN: 2340-1095
doi: 10.21125/iceri.2019.0729
Conference name: 12th annual International Conference of Education, Research and Innovation
Dates: 11-13 November, 2019
Location: Seville, Spain
Dates: 11-13 November, 2019
Location: Seville, Spain
Abstract:
As an academic higher education institution, Daugavpils University (Latvia) operates in the new knowledge-based information environment, which is characterised by radical and far-reaching changes. Such environment enables creation and implementation of knowledge that is needed to build up and strengthen the platform of Daugavpils University mission in education. Preparing students to meet the needs of modern society is one of the direct advantages that the use of knowledge management practice offers. In this perspective, the main task of Daugavpils University is to develop and implement knowledge management processes in order to make its educational mission relevant to society.The challenge is how to make available to the institution this explicit and tacit knowledge as an integrated central resource. This study focuses on discussing knowledge management practices and their relevance to achieving the goal of qualitative education in Daugavpils University as well as suggests some ways to overcome the encountered barriers to knowledge management in Daugavpils University.
A total of 80 voluntary participants participated in the interview individually. The participants were 30 students from 30 study programs (totally in DU there are 53 study programs in 16 different directions of studies), 30 educators from five faculties and 20 persons of administrative personnel.
By carrying out interviews, the barriers hindering the implementation of knowledge management in Daugavpils University practices to improve the internal quality of education were identified during a case study, as well as some ways for overcoming the encountered barriers to knowledge management in Daugavpils University were looked at. On the basis of the analysis of case study results, authors offer recommendations for implementing knowledge management practices to improve the internal quality of education in Daugavpils University.