Abstract:

Measuring human resource performance is already a hard mission. Determining the decisive factors, affecting them different weights according to dissimilar professional categories, are the first steps for that. However, objectively matching and comparing results coming from different departments seem to be so difficult. The issue is more complicated when the professional categories are working together in teams, and the spectrum of activities is too vast. This is the case of multi-discipline academic-research organizations, such as HIAST where scientists, professors, linguists, engineers, researchers, university technicians, administrative staff, foremen and operators exercise jointly their jobs in teaching, supervising, researching, training, supporting, managing, administrating.

The assessment system should simply and objectively reflect the principal sides to be measured, permiting the comparison between all employees' professional categories, take into account variant importance of each measurable side according to the professional specifications, leading to an all-purpose assessment of an employee performance.

Keywords:

Human resource performance, multi-criteria assessment, Dynamic thresholds, Likert scales, Research-Academic organizations.