About this paper

Appears in:
Pages: 8737-8742
Publication year: 2016
ISBN: 978-84-608-8860-4
ISSN: 2340-1117
doi: 10.21125/edulearn.2016.0897

Conference name: 8th International Conference on Education and New Learning Technologies
Dates: 4-6 July, 2016
Location: Barcelona, Spain

QUALITY STANDARDS IN TECHNICAL AND VOCATIONAL TRAINING. IMPLEMENTATION EXPERIENCE ISO 9001: 2008 IN A SECONDARY SCHOOL IN CHILE

S. Contreras, J. Torres, P. Palominos, L. Lippi

University of Santiago de Chile (CHILE)
Technical Vocational Secondary Education in Chile has a number of longstanding problems that, among other aspects, affect the quality of education that is provided to students.

Although the current educational reform considers defining a specific policy for this mode, with a definition that is in progress, questions such as if in addition to the structural problems, the considerations will be extensive to the field of management and how could this contribute to quality assurance processes such educational organization arise.

This concern led to the initiative of implementing the ISO 9001:2008 in a technical vocational secondary school in Chile, which has been conducted throughout 2015.

This article is part of a broader research that seeks to describe the experience of implementing ISO 9001, of the external team, consultants and management team and school officials. It is framed in a case study from a qualitative and descriptive approach. To this end, semi-structured interviews and focus groups were conducted.

Preliminary results of the study are expected to contribute to a better understanding of the problem of implementing the ISO Standard in technical and vocational secondary schools, and at the same time, generating information for future endeavors in their implementation in educational organizations in the sector.
@InProceedings{CONTRERAS2016QUA,
author = {Contreras, S. and Torres, J. and Palominos, P. and Lippi, L.},
title = {QUALITY STANDARDS IN TECHNICAL AND VOCATIONAL TRAINING. IMPLEMENTATION EXPERIENCE ISO 9001: 2008 IN A SECONDARY SCHOOL IN CHILE},
series = {8th International Conference on Education and New Learning Technologies},
booktitle = {EDULEARN16 Proceedings},
isbn = {978-84-608-8860-4},
issn = {2340-1117},
doi = {10.21125/edulearn.2016.0897},
url = {http://dx.doi.org/10.21125/edulearn.2016.0897},
publisher = {IATED},
location = {Barcelona, Spain},
month = {4-6 July, 2016},
year = {2016},
pages = {8737-8742}}
TY - CONF
AU - S. Contreras AU - J. Torres AU - P. Palominos AU - L. Lippi
TI - QUALITY STANDARDS IN TECHNICAL AND VOCATIONAL TRAINING. IMPLEMENTATION EXPERIENCE ISO 9001: 2008 IN A SECONDARY SCHOOL IN CHILE
SN - 978-84-608-8860-4/2340-1117
DO - 10.21125/edulearn.2016.0897
PY - 2016
Y1 - 4-6 July, 2016
CI - Barcelona, Spain
JO - 8th International Conference on Education and New Learning Technologies
JA - EDULEARN16 Proceedings
SP - 8737
EP - 8742
ER -
S. Contreras, J. Torres, P. Palominos, L. Lippi (2016) QUALITY STANDARDS IN TECHNICAL AND VOCATIONAL TRAINING. IMPLEMENTATION EXPERIENCE ISO 9001: 2008 IN A SECONDARY SCHOOL IN CHILE, EDULEARN16 Proceedings, pp. 8737-8742.
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