About this paper

Appears in:
Pages: 3014-3020
Publication year: 2015
ISBN: 978-84-606-5763-7
ISSN: 2340-1079

Conference name: 9th International Technology, Education and Development Conference
Dates: 2-4 March, 2015
Location: Madrid, Spain

TEACHING ME SOFTLY: A SYLLABUS FOR A SUBJECT ON SOFT SKILLS

J.A. Conejero1, J.L. Poza1, J.B. Seoane-Sepúlveda2

1Universitat Politècnica de València (SPAIN)
2Universidad Complutense de Madrid (SPAIN)
Nowadays, success in the labour market requires a huge development of technical (hard) skills, but also of emotional (soft) skills, that multiplies the value of the former ones. Besides, the (technical) knowledge is more frequent than the talent. Moreover, an employee with a university degree has nearly become a commodity. This increases competence in the labour market and requires that the staff responsible of the recruiting processes search for other abilities in the candidates, the soft skills.

These skills comprise, among others, topics on communication, management, selling, networking, leadership, working in groups, and many more. There is a stronger connection between soft skills and success than with hard skills and success. This is linked with the existence of multiple intelligences for each one of us (Garner, 1983) and, in particular, of the social intelligence (Golleman, 2006) .

One of the first course on soft skills was conducted by Dale Carnegie in the 1930's, after hearing the interest on these matters of their students of public speaking courses. Its syllabus can be found in the book How to win friends and influence people? (Carnegie, 1936). Despite the importance of these abilities was acknowledged by human resources managers in the last years, very few (if not any) formal courses have been included in compulsory primary and secondary education across the world. Moreover, one can only find courses on these topics at some MBA programs, and on self-help programs offered by private non-academic institutions.

In this communication we propose a syllabus for a course on soft skills in order to be taught at university, in particular at a School of Computer Science. The tools supplied along the course are intended in order that the students could become linchpins within their organizations and markets (Godin, 2010).

References:
[1] Carnegie, D. (1936). How to win friends and influence people. Ed. Simon and Schuster.
[2] Garner, H. (1983) Frames of mind: The theory of multiple intelligences . Ed. Basic Books.
[3] Godin, S. (2010) Linchpin. Are you indispensable? Penguin Group Inc.
[4] Goleman, D. (2006) The New Science of Human Relationships. Ed. Bantam Books
@InProceedings{CONEJERO2015TEA,
author = {Conejero, J.A. and Poza, J.L. and Seoane-Sep{\'{u}}lveda, J.B.},
title = {TEACHING ME SOFTLY: A SYLLABUS FOR A SUBJECT ON SOFT SKILLS},
series = {9th International Technology, Education and Development Conference},
booktitle = {INTED2015 Proceedings},
isbn = {978-84-606-5763-7},
issn = {2340-1079},
publisher = {IATED},
location = {Madrid, Spain},
month = {2-4 March, 2015},
year = {2015},
pages = {3014-3020}}
TY - CONF
AU - J.A. Conejero AU - J.L. Poza AU - J.B. Seoane-Sepúlveda
TI - TEACHING ME SOFTLY: A SYLLABUS FOR A SUBJECT ON SOFT SKILLS
SN - 978-84-606-5763-7/2340-1079
PY - 2015
Y1 - 2-4 March, 2015
CI - Madrid, Spain
JO - 9th International Technology, Education and Development Conference
JA - INTED2015 Proceedings
SP - 3014
EP - 3020
ER -
J.A. Conejero, J.L. Poza, J.B. Seoane-Sepúlveda (2015) TEACHING ME SOFTLY: A SYLLABUS FOR A SUBJECT ON SOFT SKILLS, INTED2015 Proceedings, pp. 3014-3020.
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