About this paper

Appears in:
Pages: 4302-4309
Publication year: 2015
ISBN: 978-84-606-8243-1
ISSN: 2340-1117

Conference name: 7th International Conference on Education and New Learning Technologies
Dates: 6-8 July, 2015
Location: Barcelona, Spain

SKILLS REQUIRED OF SHOPPING CENTRE MANAGERS

C. Cloete

University of Pretoria (SOUTH AFRICA)
A survey was made of the skills shopping centre managers should have in order to function optimally. Respondents had to rate 40 different skills on a 5-point scale and also indicate the three skills they regard as being the most important.

The survey was completed by 500+ delegates attending the SA Council of Shopping Centres / University of Pretoria Certificate in Shopping Centre Management course. Results for the period 2000-2014 are compared with those of an initial study carried out in 1999 and trends over the 15-year study period are analysed.

The results should be useful for defining and/or revising the curricula for the training of shopping centre managers in Southern Africa and also have implications for similar training programmes world-wide, such as those offered by the International Council of Shopping Centres and the British Council of Shopping Centres, and also for the training of shopping centre managers in Africa
@InProceedings{CLOETE2015SKI,
author = {Cloete, C.},
title = {SKILLS REQUIRED OF SHOPPING CENTRE MANAGERS},
series = {7th International Conference on Education and New Learning Technologies},
booktitle = {EDULEARN15 Proceedings},
isbn = {978-84-606-8243-1},
issn = {2340-1117},
publisher = {IATED},
location = {Barcelona, Spain},
month = {6-8 July, 2015},
year = {2015},
pages = {4302-4309}}
TY - CONF
AU - C. Cloete
TI - SKILLS REQUIRED OF SHOPPING CENTRE MANAGERS
SN - 978-84-606-8243-1/2340-1117
PY - 2015
Y1 - 6-8 July, 2015
CI - Barcelona, Spain
JO - 7th International Conference on Education and New Learning Technologies
JA - EDULEARN15 Proceedings
SP - 4302
EP - 4309
ER -
C. Cloete (2015) SKILLS REQUIRED OF SHOPPING CENTRE MANAGERS, EDULEARN15 Proceedings, pp. 4302-4309.
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