AN ANALYSIS OF HOW LEARNING ORGANIZATION THEORY CAN BE REFLECTED IN THE ACQUISITION OF A NEW COMPUTERISED INFORMATION SYSTEM

The aim of this paper is to consider how Learning Organisation (LO) theory can underpin the design and acquisition of an appropriate computer platform for an SME sized organisation in order to facilitate the implementation of a new computerised Information System. The focus of the research will centre on a current UK government sponsored Knowledge Transfer Partnership (KTP) between the London Metropolitan University Business School and Lucidica, a local professional computer services provider operating in the City of London. Lucidica concerned is currently in the process of designing and acquiring a new organisational Information System in co-operation with a KTP partnership.

This paper is a follow on from an original paper which was delivered at the British Accounting Association (BAA) education conference at Essex University May 2009. The original paper was focussed on the parameters and goals of the KTP partnership that had been negotiated between Lucidica and London Metropolitan University. In reference to the paper it should be noted that there was a certain debate between London Metropolitan University and Lucidica regarding the acquisition of an ERP (Enterprise Resource Planning) type Information System in order to satisfy Lucidica’s upgrade requirements.

One of the core themes of the debate centred on the complexity and resources needed to implement ERP type architecture and the limited resources of a KTP partnership of this type. However, as the KTP project progressed there has been a certain re-assessment by Lucidica, the nature of which has resulted in Lucidica focussing on Microsoft’s Sharepoint 2010 as the replacement platform for the current Information System architecture. It should be pointed out that Sharepoint 2010 is not an ERP application. It does, however, in addition to the normal functionality of an operational Information System, contain a suite of functions that dovetail with the concept of the learning organisation. This in turn supports the critical objectives envisioned in the KTP in that it will support those strategies which produce relevant, work centred, dynamic, interactive, up to date learning material/information which can be accessed by the personnel in Lucidica, from the desktop and/or other electronic devices as and when required.

Such learning/training material is crucial in a world of ever changing technology as capital and labour seek to keep abreast of the latest developments. The management at Lucidica have given considerable thought to the required technology to be employed in order to facilitate Lucidica’s new Information System. Their company culture is team focussed as evidenced by their core values on their company website and they are very conscious of the need for “community/team” sensitive working.