Abstract:

The Quality Internal Guarantee Committee of the Degree in Pharmacy is responsible for annually analyzing the results of the teaching-learning process obtained from the databases of the Quality, Innovation and Prospective Unit of the University of Granada (UGR). The information in this analysis must be cumulative, not individualized, so that the data of the years of development of the title are provided.

During the academic year 2019/20, COVID-19 pandemic caused several adaptations in teaching methodologies. Until now, everything related to the University teaching had been presence-based modality and suddenly we were faced with the novelty of online teaching.

The objective of this work is to study the effect of COVID-19 pandemic on the performance indicators and satisfaction rate with the study plan in the Degree in Pharmacy of the UGR, and to conduct a comparative study with previous years.

The following indicators have been analyzed: satisfaction levels with the study plan, demand rate, performance rate, overall qualifications and number of final projects (TFG) performed for the Degree in Pharmacy during last academic years.

The general level of students satisfaction with the study plan has decreased slightly in the academic year 2019/20. This decrease may be related to:
a) the delay in the information on the adaptations made to the Teaching Guides, and
b) the lack of teaching coordination between teachers, especially among those who teach different subjects in the same course.

However, the performance indicators for Pharmacy Degree have been very positive in this last academic year. Thus, we observed a decrease in the initial dropout rate (7.74%) and an increase in the graduation, success and performance rates (52.40%, 78.79% and 88.37%, respectively), which reached maximum levels. However, failure and non-attend rates among Pharmacy Degree' students were lower than previous academic years (5% and 9%, respectively). These data could be due to the change in the evaluation methodology carried out during the last semester of the academic year 2019/20, when going from a in-person evaluation to a virtual evaluation.

In conclusion, the Health crisis caused by COVID-19 has been a great challenge for the adaptation of the Pharmacy Degree curriculum. The analysis of the performance indicators and satisfaction rate has allowed the Quality Internal Guarantee Committee to implement several improvement actions to upgrade the adaptations in teaching methodologies for the Pharmacy Degree, which are available on the website of the Faculty of Pharmacy.

Keywords:

Performance indicators, Satisfaction rate, Teaching methodologies, Pharmacy Degree, Improvement actions.