Abstract:

The pandemic period forced teachers and college students to adopt digital education and to change the way they communicate online. The purpose of online education was to adopt and use digital tools to ensure that all activities necessary for the learning process to continue online are in place: teaching courses, taking and participating in seminars and laboratories, taking online exams, sending online homework, presenting online homework, and even graduate.

However, the use of digital tools, either services or applications, brought with it challenges that both teachers and students faced. This paper analyzes through a series of questions addressed to local university students and professors how they interact with online education services and what are the most common problems that they face.

Mainly, the questions that the survey contains, refer to the types of educational tools that are used, their capabilities, the value brought in their use, the problems identified in the use of online education services and applications, the time needed to adapt to each tool, resources required by each tool.
After the collection of data, the data around issues were first analyzed in order to identify solutions that can address those issues and improve the process of using tools in online education.

As a working methodology, we defined case studies based on the most commonly identified problems, then these case studies with solutions for optimizing the use of services.

In the rest of the paper, an analysis regarding the trends in digital technologies during covid and post covid is presented, in order to put in evidence how the digital space of education evolved.

Keywords:

Trends, Issues, Digital Space, Education, COVID-19.