DIGITAL LIBRARY
MEASURING QUALITY OF HIGHER EDUCATION
1 Universidad Central del Ecuador (ECUADOR)
2 Universidad de Cuenca (ECUADOR)
3 Escuela Politécnica Nacional (ECUADOR)
About this paper:
Appears in: EDULEARN18 Proceedings
Publication year: 2018
Pages: 10214-10219
ISBN: 978-84-09-02709-5
ISSN: 2340-1117
doi: 10.21125/edulearn.2018.2484
Conference name: 10th International Conference on Education and New Learning Technologies
Dates: 2-4 July, 2018
Location: Palma, Spain
Abstract:
Over the last decade, with the objective to gain in competitiveness and improving the quality of their higher education systems, several agencies and researchers have developed and tested, to a different extent, indicators and models for accrediting, comparing and rank universities with the ultimate goal of improving a culture of quality on higher education. The indicators, heterogeneous by nature and broad by necessity, were conceived to evaluate universities’ activities that help to fulfil their missions: create new knowledge by research, transfer of knowledge by teaching, and the dissemination and application of knowledge by their relationship with society. In this research, we conduct an extensive literature review of 654 contributions which propose indicators or models for evaluating universities. The identified indicators were later validated by focus groups of experts which included chancellors, rectors and academic authorities. This allowed to obtain 59 indicators that were grouped to propose a framework for evaluating universities activities. Our results unveil that some categories capture, by far, the attention of researchers who proposed the indicators, at the expense of others. This research would help universities’ authorities as reference for implementing new mechanisms for measuring their activities or even to develop new ones which will adapt their own context and needs.
Keywords:
Higher education, quality assurance, indicators, framework, evaluation, decision-making.