Abstract:

The teaching-learning process may have several obstacles; one of those would be a cultural situation of students. When we refer to cultural situation, we mean the language or dialect that they speak. In the state of Puebla, Mexico, there are primary schools in which courses are taught to students who do not speak Spanish and they only speak their own dialect. On the other hand, the use of information and communication technologies in primary schools in Puebla is a fact but a main concern in schools is that the language in which are operated is Spanish. To analyze this situation, we find that turns out to be very important and with a negative effect on both the implementation and acceptance of a multimedia program in these schools, generating a technological gap between students. The government efforts are being decimated because of this cultural divide prevalent in many communities in the state of Puebla, Mexico.

Keywords:

Public policies, primary schools, information technology, resource distribution, cultural gap, technological gap.