IMPACT OF INFORMATION AND COMMUNICATION TECHNOLOGIES ON IMPROVING THE QUALITY AND EFFECTIVENESS OF THE EDUCATION PROCESS

J. Binda1, K. Repková Štofková2

1Bielsko-Biala School of Finance and Law (POLAND)
2University of Žilina (SLOVAKIA)
Information and communications technologies and technics have great and continuous impact on almost every sphere of human’s life. The teaching process, mainly at higher education sector, has changed significantly due to market demands for specific competencies and the speed of their achievement, and general tendencies of cost reduction concerning educational process. The key challenge of modern educational process remaining in line with the market trends and with society expectations, are among others: quality of education improvement, promoting best practices, exchange of academic experiences, transfer of knowledge and innovative solutions between market and higher education institutions, supporting mobility of academic sector workers, preparation for international cooperation (in accordance with Europe 2020 strategy). New technologies implemented in e-learning and blended learning solutions, brings significant support in this area. They allowed to gain expected results easier and in more effective way. However, a variety of available platforms and used teaching models makes this process more and more complicated in response to the best and most effective solution. The paper is going to present results and practical outcomes based on own undertaken researches and solutions implemented at universities. The survey was carried out mainly on students and was concerned with e-learning platforms used at universities. Both students and academic staff expectations were also included in the study.