Abstract:

Process analysis in healthcare education is not based solely on an academic assessment of the objectives and tasks set, but also includes an analysis and reflection of the various practical constructs (studies) that present the current situation of nursing practice.

Given the increasing number of geriatric patients and multimorbidity in the country, it is essential to analyze how nurses work with the patient in the field of primary care in the general practitioners’ practices.

Aim of the study:
To clarify the opinion of patients on the communicative and educational aspects of the work of general practitioners’ nurses.

Main results:
Patients have a statistically significant difference in opinion. Some respondents note that they did not experience comprehensive education, which shows that nurses are not always observant to be able to preventively educate the patients. They very rarely apply the demonstration and one-sheet instruction method in the education process.

Conclusions:
In general, the opinion of the general practitioners’ patients about the work of nurses in the aspects of education and communication is positive, however, negative data are also noted, which must be analyzed and updated in the course of the education process. The results of the practical study show the aspects where increased focus in the education process is needed - a holistic approach and comprehensive education of patients, using comprehensive educational tools.

Keywords:

Nurse, patients, multimorbidity, opinion, education.