R. Bernsteiner, P.J. Mirski, T. Zangerl, A. Groth

Management Center Innsbruck (AUSTRIA)
Globalization, customization, research, and development had significant impacts and changed the requirements for organizations tremendously in the last years. Organizations heavily rely on competent and skilled employees to recognize and counteract those changes in the general environment. It is commonly known that the enforcement of competencies gives organizations a competitive advantage to outperform rivals in the industry. Over time, organizations have recognized the potential of implementing competency management systems in their overall strategy to successfully identify competencies of employees and to let them gradually develop.

This paper presents an empirical study concerning the impact of competency management on employee commitment and the interest in further education.
The analysis confirms that competency management affects not only the transfer of knowledge within an organisation. Furthermore, it influences both motivation and commitment of employees. The results show that the importance of further education increased for most employees in recent years and competency management is one possibility to motivate employees to be part of further education initiatives.

The research also shows that there are differences with respect to different working positions and certain demographic factors which affect the motivation of workforce.
Competency management is a dynamic research area, which is developing and changing all the time. Enterprises that are aware of the competencies of its employees promote the efficiency and effectiveness of the organization and strengthen their competitiveness.

An online questionnaire was used to gather the empirical data. About 130 participants took part in this research project.