Abstract:

The epidemiological surveillance Bonis system is a computer system designed in the context of a development cooperation project established with Paraguay. The system is operational since last May 2010 in an area of the capital Asuncion, with a positive result in the early detection of contagious diseases such as dengue fever, influenza and others.
The success of the impact on the health of the people is due, among other factors, the effective training of staff of epidemiological surveillance. It is a different training course or workshop taught in our universities, the training plan constitutes an innovative challenge for the team trainer because it is a new training scenario in which educational resources should be used differently conventional mode.
Training has been developed taking into account the following characteristics:
a) subject to teach: the subjects to be taught are varied and include the basic steps to interact from a mobile phone to the technical tasks of maintaining a complex computer system.
b) training group: it is a heterogeneous group that includes epidemiologists, physicians, administrators, health care assistant and general population.
c) availability and adequacy of educational media: It has made the selection of a set of ICT tools to achieve effectively the training of different groups, including among others, skype, Adobe Connect Pro, BeamYourScreen, LogMeIn, meeting room with multimedia resources and the project’s web.
d) methodologies: The wide range of content to teach and varied type of students require a training plan with different teaching methods and procedures including face to face workshops, assistance to track weekly personalized training, informative talks, dissemination in the media and scientific forums, and online workshops.
Results:
1.- the training plan for the use of surveillance system has been developed in two phases: an initial phase for implementation on a pilot basis Bonis system and a lifelong learning phase associated with stable performance and production system.
2.- The educational and informative material of the training plan has been realized in different ways:
a) disclosure material (leaflets, posters, interviews).
b) technical manuals of the developed software applications and guides of the first steps.
c) video-tutorials: videos made on the use of software applications.
d) Conference and informative talk recordings
Conclusions:
Bonis system is operational for several months and its impact on the health of the population is due both to technological system that supports it, and the success of the training plan developed for training personnel for surveillance.
Factors that influence the success of the training plan include the following: a) use of ICT resources, b) ongoing assistance to students, c) coordination between the local training team and not local, d) design and implementation digital teaching resources, e) previous experience in teaching and workshops.
The training team consists of members of the Multimedia Group at the University of the Basque Country and local members of the Institute for Research in Health Sciences; both groups are experienced on face to face and online courses; they have combined their expertise with the potential of ICTs for a training plan to achieve an effective and sustainable formation.

Keywords:

Staff training, Learning, ICT and Lifelong Learning, Multimedia.