Abstract:

The real of Artificial Intelligence (AI) in today classrooms and business world has increased exponentially, yet instructors and managers have another set of tasks to perform to ensure that they are provided the best possible types of education, training, and leadership skills to demonstrate how to properly introduce, manage, and evaluate these new technological tools. The focus of this paper will center on the education of today’s university students in business and management programs to prepare them for the current and future workplace. While one cannot fully anticipate what future needs may be, it is the current measurement of good educational planning and performance that will help to create a sustainable pathway for students to see what may be the ethical, legal, socially responsible, and manageable steps that one must take to work efficiently and effectively in future job positions and organizations. The key advocates for today’s workforce are Human Resource Management (HRM) professionals who not only have to manage, but also anticipate when there may be learning or training needs for their human capital (employees). Equally important is the need for HRM professionals to realize that the technological improvements may seem to be happening more frequently and requiring all HRM managers and staff to monitor the current and future employee needs to keep the workforce well trained and prepared for all changes in current and future technological changes. Consequently, this turn in events also requires that today’s HRM personnel be more technically prepared and better managers of change than any other time. The one key underlying factor here is also the monetary need that HR will need to justify to upper management in terms of why to invest more monies into training and how it will affect the bottom line, as well as whether it will offer a Return on Investment (ROI) to justify such monetary financing. Equally important is whether HR can also focus more on employee retention at this time to help keep a stable, yet trained, workforce intact to help demonstrate to upper management that HR is able to work towards organizational performance, employee productivity, and provide data to justify any additional monetary investment.

Keywords:

Artificial intelligence, training, employee productivity, change agent.