THE ROLE OF PROFESSIONAL LEARNING COMMUNITIES AND ORGANIZATIONAL COMMITMENT ON ORGANIZATIONAL CITIZENSHIP BEHAVIOR
The organization transformation process will be just rhetoric without the participation of all members in the institution. Hence, organization needs to utilize their human resources in order to ensure effective operation. The organizational citizenship behavior has a positive impact on the organizational performance and effectiveness. The organizational citizenship behavior would increase if the OCB is embedded into the organizational culture rather than as an individual initiative. Similarly, the organizational commitment is also the individual initiative that has a significant relationship with organizational citizenship behavior. Besides, the professional learning communities are the professional development which focuses mainly on collaborative effort. Therefore, this paper attempts to examine the effects of professional learning communities’ practices and the relationship between organizational commitment and organizational citizenship behavior. A survey was conducted with 363 of academic staffs in Malaysian polytechnic. Pearson correlation and multiple regression analyses indicated that academic staff perceptions of their organizational commitment are significant when they practice the professional learning communities in the organization. Among the four dimensions of professional learning communities, the collective learning is significant towards organizational citizenship behavior. In addition, shared leadership shared personal practice and supportive conditions are not significant. The implications of the study are discussed in relation to academic staff, polytechnics and policy makers.