Abstract:

The Generation Infinity project (2024-1-BG01-KA220-ADU-000248972) is an Erasmus+ initiative with the objective of promoting digital competency and safety across all age groups. The primary focus is to address the persistent digital divide affecting older adults across Europe. As digital public services proliferate and cyber-related risks intensify, senior citizens remain among the most vulnerable demographics, frequently lacking the competencies and confidence necessary to navigate the digital landscape safely. The project unites partners from Bulgaria, Greece, Italy, Poland, and Slovenia with the objective of empowering senior citizens through accessible training, an inclusive online learning platform, and a structured Train-the-Trainers programme that supports educators working with this target group.

The research phase, which is documented in the Feasibility Study, combined cross-national desk research, three tailored questionnaires, and multiple focus groups conducted in all partner countries. The findings reveal a clear and consistent pattern: senior citizens frequently encounter difficulties with fundamental device utilisation, online safety, and the rapid evolution of digital interfaces. A significant proportion of participants have indicated a trepidation regarding the prospect of committing errors, a apprehension of fraudulent activities, and a constricted aptitude for addressing elementary technical challenges. In rural areas, these challenges are further compounded by limited access to devices and suboptimal connectivity. Notwithstanding the aforementioned barriers, senior citizens have been observed to demonstrate a notable propensity to learn, particularly in circumstances where training is characterised by patience, pragmatism, and the provision of support from trusted trainers or family members.

These challenges were echoed by educators, who noted significant differences in learning pace, low confidence levels among learners, and a need for simplified, step-by-step teaching methods. The majority of trainers highlighted the significance of small group settings, regular repetition, and the utilisation of real-life examples that directly align with the daily requirements of senior citizens. It was asserted by both trainers and organisations that the existence of structured resources for cybersecurity is imperative, particularly in view of the increasing incidence of fraud, phishing attempts and incidents of identity theft that have been observed to target older citizens.

In view of the findings, the project will now progress to its development phase. The following key steps have been identified: the creation of a set of user-friendly training materials tailored to varying skill levels; the development of an accessible digital platform hosting lessons, tutorials and interactive tasks; and the design of a comprehensive Train-the-Trainers model focused on effective pedagogical strategies for adult and senior learners. The project will also pilot training sessions in all partner countries and refine the platform based on user feedback. Generation Infinity's multi-faceted strategy is designed to enhance digital autonomy among senior citizens, promote heightened online safety awareness, and contribute to the development of a more inclusive European society that is equipped with the necessary digital skills.

Keywords:

Digital literacy, online safety, senior education, adult learning, digital inclusion.