Abstract:

This article intends to summarise the initial phases of ongoing research regarding the implementation of a functional prototype in the Military Museum of Porto, Portugal; a gamified mobile app developed to engage visitors aged between 8 and 12 years interactively. It was oriented to specific objectives and learning outcomes, approaching selected preservation threats to the museum’s collections: exposure to light, incorrect temperature and relative humidity, earthquakes and insect infestation, in the exhibition context and considering its curatorship. A pre-routed way was assumed, where groups of 2 up to 4 visitors work together in order to solve problems during the experience. The physical environment and collections in the museum were integrated harmoniously, allowing visitors to have a fulfilling social experience as well.
The multistage adopted methodology considered a first exploratory study that validated objectives and learning outcomes and a structured narrative; participative collaboration outlets using available tools, such as Figma and Unity, to develop the prototype; and a first iteration cycle which included the validation of tasks by the development team and a professional assessment using the checklist framework “Play the Museum”.
Results are presented and discussed. Based on the museum's team's first reaction, the adopted methodology has facilitated the creation of an enriched, enjoyable experience for visitors while raising their awareness of the importance of cultural heritage preservation and how museums may act.
This study contributes to non-formal education in museums using digital technology and its integration to change mindsets and revitalise outdated museological spaces by showing the potential of playful group gamified systems. This is a strategy with the potential to actively involve visitors, especially children, making them understand and appreciate the importance of preserving cultural heritage. These first methodological steps can be applied to other museums to extend this approach and improve the overall visitor experience.

Keywords:

Museums, Preservation, Gamification, Mobile App, Children Non-formal Education.