Abstract:

The paper focuses on analyzing student feed-back in blended learning educational environments, with a dedicated focus on evaluating IT management training. Students express a positive perception on the importance of IT management in organizational management and on the e-learning tools that are used.

The educational group consists of MA students in three specializations: Advanced management, European business and project management, European governance, within the Faculty of European Studies, Babes-Bolyai University of Cluj-Napoca, Romania.

As e-learning platform, we use UBBonline e-learning portal. We have used UBBonline e-learning facilities, including: modular e-learning resources with educational goals and resources for each educational topic, discussions, tasks and communication facilities – e-mail, chat.

In order to evaluate student perception on II training, we have designed, within the e-learning portal, a quiz regarding the relevance of IT training related to organizational management training and we have administered it to the enrolled students. The subject group contains 53 students from the above mentioned specializations in the academic year 2014-2015 and 30 students from previous academic years.

As results, students state in a high proportion, that IT management training is very important, has a high organizational impact and is close to management training. The majority of students also sustain that the content of the course and its practical applications are highly relevant. The majority of students say that they would recommend the course and that the resources and facilities on the e-learning portal are useful and very useful.

We discuss the results obtain on the three specializations that have attended the course. We also compare the results with the one obtained in the previous academic years and we discuss the correlation of the responses given in the current academic year with the results obtained by the students in a theoretical test covering the expected knowledge and skills gained by the students by covering the IT management educational content that was delivered within the course.

We conclude that students express a positive feed-back regarding the impact of IT management within organizational, project or administrative management and state it represents an important tool in increasing managerial efficiency.

The paper reveals the importance of interdisciplinary training on IT management, especially for management levels, and proposes a set of efficient educational methods.

Keywords:

IT management, IT management training, educational tools, student feed-back, UBBonline e-learning portal, interactive educational resources.