A METHODOLOGY TO INCREASE THE LEVEL OF THE “EFFECTIVE COMMUNICATION” COMPETENCE IN MASTER DEGREE

One of the main objectives of the competences assessment program in universities is to increase the level that their students have in these competences. There are descriptive guides recommending procedures for assessing these competencies and also to collect evidences of such assessments that help to evaluate the progress made by students. However, it is not so common to use active methodologies to guide this process from a practical and systemic point of view. This paper describes a methodology that helps to increase the level of competence "effective communication" in its oral dimension focused on the master students. The methodology consists of a series of phases that allow to improve step by step and incrementally the level of competence acquired. It also describes the recommended assessment procedure to assess the progress and the set of associated actions that the student must follow to improve the competence. The methodology is designed to allow an individualized monitoring of the progress of each student based on the predefined objectives and take into account their initial level. The methodology will be applied during the next academic year in a course of the master in Advanced Engineering Production, Logistics and Supply Chain at the Higher Technical School of Industrial Engineering (Universitat Politècnica de València).