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Appears in:
Pages: 5382-5387
Publication year: 2016
ISBN: 978-84-617-5895-1
ISSN: 2340-1095
doi: 10.21125/iceri.2016.2302

Conference name: 9th annual International Conference of Education, Research and Innovation
Dates: 14-16 November, 2016
Location: Seville, Spain

INFORMATION AND COMMUNICATION TECHNOLOGY AND WORKERS’ PARTICIPATION AND JOB SATISFACTION

A. Agwu1, E. Ahiabuike2

1Abia State University (NIGERIA)
2Leeds Beckett University (UNITED KINGDOM)
The introduction of information and communication technology (ICT) in industries and organizational processes has put the worker within the challenges of coping with evolving technologies in respect of job performance. The ubiquitous nature of these technologies and their potential usefulness on industry development places a high demand on workers in the current global job market. This paper discusses the effect of ICT on employees in relation to participation of workers in decision making in the organization, and the effect of ICT on workers regarding job satisfaction.

The theoretical underpinning of this study lies within the ‘affect theory’ and the ‘two-factor theory’ as proposed by Locke and Herzberg. The model has been used to illustrate workers’ motivation and satisfaction in the workplace with ICT as incentive for improved output and employee relations. Secondary data was collected involving mixed instruments and analyzed thematically using qualitative method.

We observe that pre-knowledge of ICT offers workers some level of job autonomy and also forms a motivator for increased worker participation in decision making and productivity, as well as improves both intrinsic and extrinsic job satisfaction. Job satisfaction is related to the factors of rewards in work environment powered by ICT. The level of satisfaction with job characteristics is largely influenced by the level of employees’ participation in decision making.

The paper recommends among other things a pre-training programme for workers before the introduction of ICT facilities in organizations, and a re-training subsequently to enable them improve their relevance to organizational goals development.
@InProceedings{AGWU2016INF,
author = {Agwu, A. and Ahiabuike, E.},
title = {INFORMATION AND COMMUNICATION TECHNOLOGY AND WORKERS’ PARTICIPATION AND JOB SATISFACTION},
series = {9th annual International Conference of Education, Research and Innovation},
booktitle = {ICERI2016 Proceedings},
isbn = {978-84-617-5895-1},
issn = {2340-1095},
doi = {10.21125/iceri.2016.2302},
url = {http://dx.doi.org/10.21125/iceri.2016.2302},
publisher = {IATED},
location = {Seville, Spain},
month = {14-16 November, 2016},
year = {2016},
pages = {5382-5387}}
TY - CONF
AU - A. Agwu AU - E. Ahiabuike
TI - INFORMATION AND COMMUNICATION TECHNOLOGY AND WORKERS’ PARTICIPATION AND JOB SATISFACTION
SN - 978-84-617-5895-1/2340-1095
DO - 10.21125/iceri.2016.2302
PY - 2016
Y1 - 14-16 November, 2016
CI - Seville, Spain
JO - 9th annual International Conference of Education, Research and Innovation
JA - ICERI2016 Proceedings
SP - 5382
EP - 5387
ER -
A. Agwu, E. Ahiabuike (2016) INFORMATION AND COMMUNICATION TECHNOLOGY AND WORKERS’ PARTICIPATION AND JOB SATISFACTION, ICERI2016 Proceedings, pp. 5382-5387.
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