Universidad Veracruzana (MEXICO)
About this paper:
Appears in: ICERI2021 Proceedings
Publication year: 2021
Pages: 2675-2684
ISBN: 978-84-09-34549-6
ISSN: 2340-1095
doi: 10.21125/iceri.2021.0681
Conference name: 14th annual International Conference of Education, Research and Innovation
Dates: 8-9 November, 2021
Location: Online Conference
Within the teaching-learning techniques, one of the most important is the called Social Service, which implies the development of work skills by the student through professional practice, consolidating the knowledge and skills previously obtained in the classroom. This professional development, limited by the sanitary conditions prevailing today, necessitates modifying the standards to work in the blended system. Incorporating the institutional platform into this educational experience allows continuity in the students' bonding developing new processes that will improve the service in the student and the business sector. Due to those above, the higher education institution highlights the importance of incorporating technologies as a necessity to fulfill the training of future professionals, inserting them in the business sector with the standards demanded by the economic environment through the service program.

This research line focuses on determining the differences between the students who performed their social services in the periods: February - July 2019, February - July 2020, and February - July 2021. This study analyzes some characteristics of students as gender, type of business sector: public or private, number of registered students, level of compliance in the delivery of activity reports, efficiency in using the institutional platform, among other aspects to highlight. The spatial dimension is carried out in a blended system of the higher educational institution, in the educational programs: Accounting and Law. The methodology used starts from the documentary analysis of the reports issued by the institutional platform, allowing to obtain a monitoring and punctual accompaniment as part of the service offered by this Higher Educational Institution to students of the Educational Experience of Social Service. The results of this research allow establishing future strategies that institutionally achieve continuity in the learning processes that benefit in the link with the business sector, strengthening its operation regardless of the type of modality that the educational institution is offering.
Social service, linkage, institutional platform.