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Author: Marjory Lucero Gonzales-Cotera
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IMPROVING CUSTOMER SERVICE IN SCHOOLS BASED ON LEAN AND SIMULATION: A CASE STUDY
S.S. Cabrera-Paredes, M.L. Gonzales-Cotera, M.F. Ruiz-Ruiz, W. Yushimito - INTED2023 Proceedings - pages 8122-8130.