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Author: Luz María Durán
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APPLYING A STRATEGIC PLANNING METHODOLOGY AND KNOWLEDGE MANAGEMENT TO QUALITY ASSURANCE PROCESSES IN AN ACADEMIC PROGRAM AT A PUBLIC UNIVERSITY IN MEXICO
R. Rodríguez, P. Isiordia, L. Ruiz, J. Nuño, L.M. Durán, I.R. López - INTED2011 Proceedings - pages 977-985.