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Author:
Jessica Sotos-Díaz
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2015
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THE INFLUENCE OF MARKETING IN CONSUMER’S LOYALTY: THE CASE OF SPANISH BANKING SECTOR FROM ENTITY AND CUSTOMER APPROACHES
J. Sotos-Díaz
,
D. Monferrer-Tirado
,
M. Estrada-Guillén
,
M.A. Moliner-Tena
-
EDULEARN15 Proceedings
-
pages 8421-8429.