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Author: Jarkko Kääriäinen ORCID 0009-0009-2828-4336
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ENGAGING STUDENTS IN EVENT QUALITY ENHANCEMENT: EXPERIENCES AND LESSONS FROM A MYSTERY SHOPPING PILOT
M. Murto orcid, J. Kääriäinen orcid, J. Heinonen-Kemppi - ICERI2024 Proceedings - pages 3650-3655.