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Author: Farzad Aria
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INVESTIGATING THE IMPACT OF SOCIAL CUSTOMER RELATIONSHIP MANAGEMENT IN HIGHER EDUCATION
F. Aria, G. Dafoulas, A. Shokri - ICERI2015 Proceedings - pages 4664-4673.
THE ROLE OF WEB 2.0 TECHNOLOGIES IN HIGHER EDUCATION: A CASE OF TEACHING CUSTOMER RELATIONSHIP MANAGEMENT CONCEPTS
F. Aria, G. Dafoulas, B. Alotaibi - EDULEARN15 Proceedings - pages 4791-4801.