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Author: Arch Woodside ORCID 0000-0002-2373-6243
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SHIT-SHOW SERVICE FAILURE PREVENTION: LARP EXPERIENCE-TRAINING IN DELIVERING BAD SERVICE
A. Woodside orcid, R. De Villiers orcid, P. Mir-Bernal orcid - INTED2025 Proceedings - pages 1789-1799.
IMPROVING RESEARCH ON THINKING AND DECIDING BY EXECUTIVES
A. Woodside, R. de Villiers - ICERI2011 Proceedings - pages 71-76.