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Author: Wan+Rozaini Sheik+Osman
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CRITICAL SUCCESS FACTORS IN TELECENTRE SUSTAINABILITY: A CASE STUDY OF A TELECENTRE IN BALING, MALAYSIA
S. Hassan, Y. Yusof, M.A. Abu Seman, W.R. Sheik Osman - ICERI2010 Proceedings - pages 4088-4094.